Privacy Policy

Do we collect any personal information?

The only personal information we collect is that which you disclose to Vintage Filament in making an online order through our website. This information will not be used for any other purpose other than to provide you with a transaction receipt to ensure a complete and accurate record of your history and engagement with us.

Credit card security

Vintage Filament uses Transport Layer Security (TLS) to ensure secure commerce transactions. TLS encrypts your personal information, including credit card number, name and address, so that it cannot be viewed by a third party as the information travels over the Internet. For more information about credit card security on the Vintage Filament website, visit Stripe. Stripe are a trusted online payment software provider and were chosen by Vintage Filament as their ecommerce platform solution.

How to contact us:

Email: russell@vintagefilament.com.au
Phone: 0418 184 313

What can you do if you have a complaint?

If you are not happy in respect to how we collect your personal information, you should firstly contact us via email.

If you are still not satisfied you should contact the Privacy Commissioner.

Telephone 1300 363 992 (for the cost of a local call anywhere in Australia) TTY 1800 620 241 (this number is dedicated for the hearing impaired only) Post GPO Box 5218 Sydney NSW 1042 Facsimile +61 2 9284 9666 E-mail: privacy@privacy.gov.au